Privacy Policy

Valve and Automation (Pty) Limited

Registration Number: 2004/005781/07

Privacy Policy

This Privacy Policy explains why and how Valve and Automation (Pty) Limited (V & A) collects, uses, and stores your personal information. It complies with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) and other relevant privacy legislation.

What Is This Privacy Policy About?

In your day-to-day dealings with V & A, we obtain information about you. POPIA aims to protect your personal information, ensuring transparency, security, and compliance. V & A is committed to adhering to these principles and has measures in place to monitor and enforce compliance.

How Does This Privacy Policy Apply To Your Personal Information?

From time to time, this policy may be updated to reflect changes in business practices or legislative amendments. Please ensure you review the latest version.

Who We Are

V & A includes its subsidiaries and other entities operating under the Valve and Automation name and brand. Personal information may be shared with subsidiaries as needed to deliver services.

Principal Place of Business:
14 Elmfield Place
Springfield Park
Durban
4001

Information Officer: Mr. Ashley Naidoo
Telephone: 031 579 2593
Email: Accounts@valve.co.za

When Does This Privacy Policy Apply?

  • When you use our products or services.
  • When applying for employment with us.
  • When providing services to us.
  • When we act as an operator for our clients.
  • When information is shared with third parties.

The Information We Collect

“Personal Information” refers to any data that can identify you. We collect information directly from you or through sources like your employer, regulatory authorities, or public records.

Children’s Personal Information

We do not collect personal information from children without parental consent. If you are under 18, please inform us and provide written consent from a parent or guardian.

What We Use Your Personal Information For

Your personal information is used to provide services, process payments, and comply with legal obligations. We will not use your information for unsolicited marketing without your consent.

The Information That You Provide

We collect information voluntarily provided through forms, emails, and other communications. This may include your name, contact details, employment information, and more.

Information Collected from Other Sources

We may collect information from social media platforms and other public resources. Please review the privacy policies of these platforms.

Information Provided When You Apply for Employment

When applying for a job, you provide personal information such as your CV. This information is used to assess your application and may involve screening checks with third parties. If unsuccessful, we may retain your information for future opportunities unless instructed otherwise.

Legal or Contractual Obligations to Collect Information

We may collect information to meet legal or contractual requirements, such as for tax, health, or identity verification purposes.

CCTV Cameras

Our offices may be monitored by CCTV for safety and crime prevention. Footage is securely stored by a third-party provider.

Do We Share Your Information?

Your personal information is only shared for business purposes, and we ensure third-party providers adhere to strict confidentiality agreements.

How Long Do We Keep Your Records?

Personal information is retained only as long as necessary or required by law. It is securely disposed of when no longer needed.

Security

We implement reasonable safeguards to protect your information. In case of a data breach, we will follow POPIA guidelines.

Your Rights

You have the right to access, correct, or request deletion of your personal information. Requests must be in writing and may be subject to a small fee.

Contact

For more information or to submit a request, please contact our Information Officer. For unresolved issues, you may contact the Information Regulator at https://www.justice.gov.za/inforeg/contact.html.

We are committed to protecting your personal information and adhering to POPIA.

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